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Frequently Asked Questions (FAQs)

Check out these frequently asked questions about our family-friendly indoor waterpark resort in Rapid City, South Dakota.

 


 

What is the temperature inside the waterpark?

82 degrees all year ’round!

 

What are the waterpark’s greatest features?

WaTiki boasts three giant waterslides. They require the use of tubes with the exception of Maui’s Body Slide. All the slides are connected to the Lazy River. Also, our activity pool features water cannons, lily pads, and basketball rings. For the kids, KoKo’s Kingdom can play, climb, shoot water, and slide down three mini slides. The Kingdom also includes a Big Bucket of water that dumps every 8-10 minutes. Our Oasis Hot Tub is large and relaxing for all of our guests to enjoy.

 

What is the maximum capacity of the waterpark?

Our capacity is 635.

 

Can we bring outside food and drinks?

Unfortunately, we do not allow outside food, drink, or coolers. Marco’s Pizza, Sliders Bar, and Proudly Serving Starbucks are conveniently connected to our waterpark for all of your food and beverage needs.

 

Are you still open during inclement weather?

For the safety of our guests and staff, we will close our waterpark during inclement weather. Our waterpark is made of metal and can be very dangerous during lightning and thunderstorms. Our policy states that our guests should vacate the waterpark immediately when there is lightning five (5) miles away from WaTiki. We will reopen once lightning has passed.

 

Do you provide towels?

Yes. For a minimal fee, we do offer towels. You may also bring your own.

 

Do you provide life jackets?

Yes. Our life jackets can be found in the life jacket bin in the waterpark.

 

Do you provide tubes for the slides?

Yes. Our tubes are first come, first serve. Please be kind and place any unused tube nearby the slides for other guests to enjoy.

 

Do you offer birthday packages or group prices?

Our birthday packages may be purchased online or through our waterpark sales manager. Please contact our sales manager at 605-219-0799 for group prices.

 

Can I purchase a season pass?

Why not splash all year long? We do offer season passes for WaTiki.

 

What type of discounts can I expect on waterpark admission?

We do provide discounted admission prices for hotel guests, military, and locals. Also, if you are a Vertex Sky Bar member at Hotel Alex Johnson, you can purchase your waterpark admission pass at the cost of a “Hotel Guest”. Check out all of our discounts and admission prices.

 

Does WaTiki accept donation requests?

For all donation requests, please inquire and submit your request at our Donation Request page.

 

What height restrictions should I be aware of before I visit WaTiki?

Children under 42″ should always be accompanied by an adult on the larger slides, hot tub, and Lazy River.

 

If we leave the waterpark, can we return that same day to use our admission pass?

Yes! Once you purchase your wristband, it is good until the waterpark closes that day.

 

Are the hotels connected to the waterpark?

All of our hotels are conveniently attached to the waterpark and can be accessed through our connectors. (All indoors!)

 

Do you have lockers?

Yes. Our lockers can be rented by cash or credit card in the locker room. Each paid locker can be accessed throughout the day.

 

Does WaTiki have a bar?

Sliders Bar is located steps away from the waterpark. You can even watch your child slide down the slide that goes right through it!

 

What other non-water activities can I expect at WaTiki?

On the second floor, we have an arcade when you take a break from splashing. You can purchase arcade game cards with cash or credit card and use as you play. Games require different amount of credits. All tickets that you win will go on your card for you to redeem at the arcade shop.

 

Do you accept personal checks?

We do not. We accept cash or credit card only.

 

Can I eat or drink inside the waterpark?

We do allow you to eat or drink inside the waterpark, but we do not allow food or drink inside the pools.

 

Will I be able to purchase an hourly admission pass?

Our waterpark admission passes are good for the entire day, so we do not have hourly passes at this time.